Be prepared this winter!

Get ready to stay warm and stylish this winter with our latest collection. Shop now!

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Frequently Asked Questions

FAQ's

Can I track my order?

Yes absolutely, with every order your are provided with a tracking number that allows you to keep an eye on your parcel at all times.

How can I contact the store?

Our store has an excellent customer service department that will always do their best to assist you. Simply contact us through our Contact Form or send an email to lunarisclo@gmail.com.

How long does it take for my parcel to arrive?

Please refer to our Shipping Policy in order to receive the necessary information with regards to shipping and delivery.

  • Cutomer Service

    We put great emphasis on our customer service and consistantly respond in a timely and respectful manner, assisting with any issue you may have!

  • Guaranteed Quality

    All of our products undergo rigorous quality control before every single shipment! Ensuring that you are content with your purchase.

  • Tracked Shipping

    We provide tracked shipping with every purchase you make, allowing you to stay update regarding the whereabouts of your parcel!

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